Transport industry

Automate the handling of enquiries and orders to relieve staff, reduce response times and increase customer satisfaction.

Repetitive and time-consuming tasks are an area for the use of artificial intelligence. Our Altkom AI Assist model, integrated with your communication channels – email, WhatsApp, contact forms – will autonomously read, identify and complete the information necessary to create a transport order.

Once approved by the operator, the order will automatically go to the transport exchange or directly to the TMS, ready for further execution.

Gain rapid access to knowledge and data stored in documents and files. Ensure a smooth exchange of information between different areas within the company with the Knowledge Base created by our Altkom AI Assist model.

By analysing and synthesising documents such as contracts, agreements or orders, our solution supports the integration of data from different sources, eliminating the problem of inconsistent standards and distributed systems. The knowledge gathered and standardised in this way will reduce the deployment time for new employees and will also feed into customer chat, relieving the service desk staff.

Automatically analyse the thousands of offer emails arriving in your inbox. Accelerate your response to enquiries and gain valuable information about the spot market.

Our Altkom AI Assist model will help reduce the manual work involved in reviewing emails, even when dealing with a variety of data formats. Analysed and systematised information will allow you to create a market barometer, enabling you to keep up to date with, for example, transport rates, or examine the profitability of particular market segments.

In addition, AI Assist will automatically select the offers best suited to current needs and send them to the company systems as transport orders.

Create and control a realistic overview of the company’s financial situation. Analyse data in real time, forgetting about delays, proliferating reports and contradictory information.

We will use solutions based on Power BI technologies to create intelligent reports, pulling data from any company systems. In this way, you will gain valuable information to help answer questions related to margin management, contract profitability, fleet profitability, operating costs or profits.

For better financial planning and risk management, we can use ML/AI models to support advanced data prediction.

Benefit from attractive and interactive data visualisations. Speed up your reporting work and gain access to advanced analysis.

We will help you introduce Business Intelligence services to your company, using the capabilities of the Power BI solution. We will import data from various sources to then automatically process and explore it, finally publishing it in the form of interactive dashboards.

This will allow relevant data to be analysed in real time, in a convenient and clear display that allows information to be filtered, sorted or grouped.