back to top
    arrow Back to case studies
    Insurance Insurance

    BPM engine

    Implementation of the BPM engine along with two processes:
    Underwriting and Outgoing Correspondence

    ABOUT CLIENT

    Who have we helped?

    BNP Paribas Cardif is an international insurance company that is part of the BNP Paribas group. Since 1973, BNP Paribas Cardif has been developing and marketing savings and risk insurance products. With a presence in 33 countries, BNP Paribas Cardif is a global specialist in personal insurance.

    PROJECT SUMMARY

    What was the project about?

    The project was divided into two parts. Underwriting included optimizing and implementing the business process of medical assessment of the insured, along with managing customers’ medical examination  and consultation orders.

    The aim of the second part of the project, covering Outgoing Correspondence, was to implement a universal correspondence service available for various domain systems. The service had to enable various correspondence channels (SMS, e-mail, direct mail) depending on the business event and contact details, as well as the selection and management of templates and the archiving of correspondence. 

    ABOUT challenge

    What was the challenge?

    • Move away from traditional printouts in favor of electronic communication. 
    • Lack of full system support for the indicated processes. 
    • Inability to monitor processes and find bottlenecks.
    OUR SOLUTION

    What have we done?

    OUTCOME & KEY RESULTS

    What results did we get?

    The implementation of the Camunda platform significantly improved both implemented processes. The ready-made integrations made it possible to quickly and cost-effectively add new processes in the future.

    30%

    By 30% shorter medical evaluation time.

    Collaboration

    Easy collaboration between Cardiff staff and medical facilities.

    Up-to-date

    The ability to view the status of the case online.

    TECHNOLOGIES

    What technologies have we used?

    Camunda BPM

    JAVA

    Apache

    it consulting

    Openshift

    Process Automation

    Java 11

    app dev

    Angular

    Process Automation

    Camel

    app dev

    Kafka

    Cloud

    Elasticsearch

    comunda

    Tomcat

    it consulting

    SpringBoot

    JAVA

    Kibana

    Process Automation

    Ansible

    comunda

    Swagger

    JAVA
    quote

    Altkom’s team was communicative during development, prompt in finding solutions after deployment, and collaborative to help produce the best product possible. They were agreeable and efficient in their approach and testing and offered the latest technologies.

    Rafał Karwecki

    CIO