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Insurance & Insurtech

Cardif

Implementation of the BPM engine along with two processes:
Underwriting and Outgoing Correspondence

ABOUT CLIENT

Who have we helped?

BNP Paribas Cardif is an international insurance company that is part of the BNP Paribas group. Since 1973, BNP Paribas Cardif has been developing and marketing savings and risk insurance products. With a presence in 33 countries, BNP Paribas Cardif is a global specialist in personal insurance.

PROJECT SUMMARY

What was the project about?

The project was divided into two parts. Underwriting included optimizing and implementing the business process of medical assessment of the insured, along with managing customers’ medical examination  and consultation orders.

The aim of the second part of the project, covering Outgoing Correspondence, was to implement a universal correspondence service available for various domain systems. The service had to enable various correspondence channels (SMS, e-mail, direct mail) depending on the business event and contact details, as well as the selection and management of templates and the archiving of correspondence. 

ABOUT challenge

What was the challenge?

  • Move away from traditional printouts in favor of electronic communication. 
  • Lack of full system support for the indicated processes. 
  • Inability to monitor processes and find bottlenecks.
OUR SOLUTION

What have we done?

OUTCOME & KEY RESULTS

What results did we get?

The implementation of the Camunda platform significantly improved both implemented processes. The ready-made integrations made it possible to quickly and cost-effectively add new processes in the future.

30%

By 30% shorter medical evaluation time.

Collaboration

Easy collaboration between Cardiff staff and medical facilities.

Up-to-date

The ability to view the status of the case online.

TECHNOLOGIES

What technologies have we used?

Camunda BPM

JAVA

Apache

it consulting

Openshift

Process Automation

Java 11

app dev

Angular

Process Automation

Camel

app dev

Kafka

Cloud

Elasticsearch

comunda

Tomcat

it consulting

SpringBoot

JAVA

Kibana

Process Automation

Ansible

comunda

Swagger

JAVA
quote

Altkom’s team was communicative during development, prompt in finding solutions after deployment, and collaborative to help produce the best product possible. They were agreeable and efficient in their approach and testing and offered the latest technologies.

Rafał Karwecki

CIO