Crédit Agricole
Direct travel insurance. Developing an online portal for direct sales of travel insurance
Who have we helped?
Crédit Agricole Group is a benchmark player in local banking, serving 52 million customers across 49 countries. Founded in 1885, it now has a presence in all segments of the banking, finance and insurance sectors and is one of Europe’s foremost banks.
What was the project about?
Bank Crédit Agricole decided to launch online sales quickly of travel insurance for individuals and their families with an option of extending the scope of the platform to include sports insurance. The current sales system did not support direct sales channels, so one of the most significant issues was introducing online payments for direct insurance purchases.
As the configuration of a new product in the existing core system would be costly and time-consuming, it was decided to integrate with the current system for after-sales insurance service, including claims management. Another key feature was the development of an accessible and friendly user interface embedded in the style and colors of the customer’s home page.
What have we done?
What results did we get?
Less than 2 months
Launch in less than 2 months – very short implementation time from the start of the project to the production.
500 bank branches
500 Crédit Agricole bank branches nationwide using the new system.
Increase in sales
Enabling the sale of new business line – travel policies with increase in sales by several dozen percent.
What technologies have we used?
CIOCredit Agricole has been cooperating with Altkom Software for several years and highly appreciates both the team competence and quality of delivered Solutions. The portal has been implemented in accordance with our expectations at the given time.