Direct travel insurance.
Developing an online portal for direct sales of travel insurance
Who have we helped?
Crédit Agricole Group is a benchmark player in local banking, serving 52 million customers across 49 countries. Founded in 1885, it now has a presence in all segments of the banking, finance and insurance sectors and is one of Europe’s foremost banks.
What was the project about?
Bank Crédit Agricole decided to launch online sales quickly of travel insurance for individuals and their families with an option of extending the scope of the platform to include sports insurance. The current sales system did not support direct sales channels, so one of the most significant issues was introducing online payments for direct insurance purchases.
As the configuration of a new product in the existing core system would be costly and time-consuming, it was decided to integrate with the current system for after-sales insurance service, including claims management. Another key feature was the development of an accessible and friendly user interface embedded in the style and colors of the customer’s home page.
What have we done?
Our solution also comprised integration with the online payment operator Bluemedia and integration with the product system using queues (RabbitMQ). Overall, the solution consisted of a sales module (front office), a management module (back office), a web application for direct sales, and a microservice for state regulator control.
What results did we get?
What technologies have we used?
Credit Agricole has been cooperating with Altkom Software for several years and highly appreciates both the team competence and quality of delivered Solutions. The portal has been implemented in accordance with our expectations at the given time.