Digital Product Center

Increase sales and acquire new customers using the potential of electronic channels. Enhance your customers’ experience offering them a digital management of the banking products sales process.

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Digital Product Center

Possibilities of solution

Offer management

Defining the product offer and exposing it through a selected electronic channel and the call center

Sales support

Designing and executing the full sale process for banking products, complete with signing the agreement and activating the product by the Customer

Business development

Selling most banking products both through onboarding processes (for new customers) and through x-selling processes (for existing customers)

Data management

Managing the whole process of data flow and verification in the Bank’s internal systems

Employee support

Support for the Bank’s staff in ongoing operation of business processes and in contacts with the customers at all stages of the sale process

Modules

  • Product market

    Website (with RWD-Responsive Web Design support) focusing on winning new customers and selling banking products, featuring a content management system (CMS), offer presentation, and tools for simulation, calculation, and comparison of financial products, with seamless navigation to online forms.

    Product market
  • Online forms

    Graphical form editor and online-application generator, with RWD support for mobile devices.

    Online forms
  • Front and back office application

    Supporting and managing business processes by dedicated teams in the Bank (BPMN Tasklist, BPMN Cockpit).

    Front and back office application
  • BPMN engine and modeler

    Defining and designing business processes with a graphic modeler and process engine compliant with the BPMN 2.0 standard.

    BPMN engine and modeler
  • Document generator and Product catalog

    Extensible product configurator for managing banking products and preparing the sale processes, supporting (among others) definable product types, categories, and properties, as well as definable product bundles (e.g. current account with a payment card) and configurable templates for printouts and agreements.

    Document generator and Product catalog
  • Dashboard

    Supporting and managing business processes by dedicated teams in the Bank (BPMN Tasklist, BPMN Cockpit)

    Dashboard

Highlights of the Digital Product Center solution

  • Product market with an advanced content management system
  • Configurable and extensible product catalog
  • Process engine compliant with the BPMN 2.0 standard
  • Full control of the process status and processing progress
  • Internal integration bus and support for SOA/WebServices/REST
  • System based on open-source solutions
  • Optionally purchased support services for third-party products
  • Integrated reporting system
  • Document generator with dynamic template modification features
  • Dashboard applications for various groups of the Bank personnel
  • SOA architecture
  • RWD technology, omnichannel and multi-context operations

Recommended product

Rekomendacja - Altkom Software & Consulting

The product has been recommended Gazeta Bankowa

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Przemysław Górecki - Altkom Software & Consulting

Przemysław Górecki

Chief Technology Officer

asc@altkomsoftware.com