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Leasing schedule screen and detailed offer data from the Automatyzacja procesów leasingowych w kanale partnerskim project

32% faster handling of leasing applications for vendors, partners and car dealers

OUTCOMES

Results of partnership

100% Digital Process

Complete elimination of paper-based documentation in favour of a fully digitised workflow.

32% Faster Application
Handling

Average processing time reduced by 32% through automation and process optimisation.

NPS Score: 76%

The solution received exceptionally high ratings from end users, confirming its quality and usability.

PROJECT

Genesis and business expectations

The client approached us with a plan to standardise the sales process in their partner (vendor) channel so as to make it easier for vendors’ consultants, partners and dealers to collect data and calculate price quotes for customers wishing to secure a car finance option. The key objective was to enable the customer to complete the purchase at any place and time.

We started with user surveys so as to be able to design the right customer journey. Next, we created the solution architecture and proceeded with the development of business requirements. In the process, we focused on making sure the interface for the partners and employees of the leasing company would be fully configurable, which was an important aspect of the project. Our client was particularly interested in a special partner management module and wanted to be able to specify quote parameters as per partner and create sales reports for vendor networks.

PROJECT TIME

2023

INDUSTRY

Leasing

COUNTRY

Polska

SERVICES AND SOLUTIONS

TECHNOLOGIES

Logo Java – obiektowego języka programowania.

Java

Logo Elasticsearch – wyszukiwarki i silnika analitycznego typu open source.

Elasticsearch

Logo Apache Kafka – platformy przesyłu strumieniowego danych.

Apache Kafka

Logo Oracle – firmy technologicznej znanej z systemów baz danych.

Oracle

Logo PrimeNG – biblioteki komponentów UI dla Angulara.

PrimeNG

Logo Angular – frameworka JavaScript do budowy aplikacji webowych.

Angular

Logo HTML – języka znaczników do tworzenia stron internetowych.

 HTML

Logo HAProxy – oprogramowania do równoważenia obciążenia i proxy.

HAProxy

Logo Apache Camel – frameworka integracyjnego opartego na wzorcach EIP.

Apache Camel

Logo Spring – frameworka Java do budowy aplikacji webowych i backendowych.

Spring

Logo Camunda – platformy do automatyzacji procesów biznesowych BPMN.

Camunda

Leasing rate and commission calculation forms from the Automatyzacja procesów leasingowych w kanale partnerskim project
The client

Who have we helped?

Our client is one of the largest financial institutions in Poland. For more than 20 years, it has provided finance services (leasing or loan) to companies and enterprises all over the country. It offers financing options for, e.g. vehicles, IT equipment, machines, devices and investment projects. Its clients include both SMEs and the largest companies active on the Polish market.

Mobile app view and cost summary from the Automatyzacja procesów leasingowych w kanale partnerskim project
REQUIREMENTS

Business challenges

The target passenger car finance (leasing) solution had to meet several requirements:

  • Easy financial product implementation;
  • Quote parameters configurable as per partner;
  • Easy addition of new partners;
  • Easy to upgrade in the future.

As shown above, the deployment of our Digital Leasing Platform along with Camunda BPM significantly modernised our client’s leasing processes, bringing about an impressive improvement in application processing time, which was reduced by 32%.

The project demonstrates how digitisation and automation can remodel traditional business processes, improving effectiveness and customer satisfaction.

ACTIONS

Project execution process

Identifying the (business and technology) needs of institutions, clients and partners.

Mobile app view and cost summary from the Automatyzacja procesów leasingowych w kanale partnerskim project
Solution

Scope and delivery model

As part of the project, we implemented a dedicated leasing platform supporting the full vendor management process. The key objective was to maximise the use of digital tools and significantly shorten time-to-market for financial products.

 

The solution was built on the widely used Camunda BPM platform as the workflow engine, combined with our proprietary Altkom Digital Leasing Platform. This combination enabled rapid process modelling and flexible management of leasing workflows — without the need for complex coding.

 

The implementation also included a dedicated application for regional managers and vendor advisors (e.g. car dealership staff), enabling centralised offer management, oversight of the sales network, and — most importantly — end-to-end processing of leasing product applications.

 

Key platform functionalities:

  • Creation and deployment of forms without IT involvement (no-code/low-code);
  • Flexible product adaptation to evolving operational processes;
  • Automatic generation and pre-filling of financial documentation;
  • Real-time generation of operational and management reports;
  • Integration with data warehouses and analytical tools;
  • Immediate deployment of process changes (hot deployment).

Ready to unlock similar business value?

REVIEWED ON

28 REVIEWS

CASE STUDIES

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