Core Insurance System
Migrated Ubezpieczenia Pocztowe from a legacy system. Within just three months of implementing Altkom Insurance…
IT solutions for the insurance industry
Are you losing customers due to complicated processes and lack of personalisation? Improve user experience to meet business goals faster. We offer modern technologies and easily configurable solutions that eliminate barriers, support insurers in meeting market and regulatory requirements and help them gain a competitive advantage.
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You will gain satisfied and loyal customers
Personalised offers and improved experiences at every stage of the customer service.
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Reduce costs and increase efficiency
Automation of key processes and elimination of manual tasks.
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You will discover new ways to generate revenue
Implementing an omnichannel approach. The use of cross-selling and upselling.
CHALLENGES
Are any of the following challenges slowing down your growth?
- Low-quality claims and complaints handling increases churn and dissatisfaction
- Complex and fragmented sales processes lead to high abandonment rates
- Poorly targeted offers reduce sales effectiveness
- Growing demand for fast, self-service solutions is unmet.
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SOLUTION
Altkom Insurance Suite (AIS)
Ecosystem for insurance management
Altkom Insurance Suite is a system composed of ready-made components that together create a comprehensive environment for managing insurance processes.
AIS meets the needs of fast-growing and mature insurance companies that want to upgrade their solutions without having to replace the core system. The system stands out for its exceptional flexibility – the individual components can be implemented independently and can be developed in line with current business requirements.
AIS Portals
A set of portals dedicated to customers and employees to support key sales, service and claims processes.
- AIS Claim Registration Portal
- AIS Employee Portal
- AIS Agent Portal
- AIS Self Sevice
- AIS Employer Portal
- AIS Comparison Engine
- AIS Direct
- AIS Comparison Engine
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Policy Centre
Components that allow for managing the full process of policy administration – from issuance, through handling changes, to renewals and termination.
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Product Factory
Components for product configuration, product catalogue management and calculation.
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Claim Centre
Components that enable claims and benefits management, parameterisation of surveys for claim registration and communication with technical assessors.
Choose technology that helps achieve business goals
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No vendor lock-in
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Cloud readiness
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Flexibility and scalability
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Openness to integrations
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Process optimisation and automation
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Using generative AI
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Focus on security
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Modular systems (microservices)
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Support for customer self-service
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Short time-to-market for products
PARTNERSHIP
Clarify your doubts and discover our capabilities in practice
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Consultation
Make an appointment to demo the system and speak to someone with experience in the insurance industry.
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Workshop
Share all your needs and expectations during the initial workshops.
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Tailor-made offer
Receive an offer and decide if you want to implement and develop systems together with us.
Filip Wachowiak
Business Development Manager
BENEFITS
What do you gain from our solutions?
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At AXA, we have streamlined the claims process by introducing real-time status tracking and speeding up reimbursements through automation.
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The implementation of selected AIS components at Ubezpieczenia Pocztowe has reduced new product development time by 80%. Making changes to existing products is now possible in real time, by the business team.
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We have built a PoC of a system that automates the handling of medical cost reimbursement cases, handling up to 80% of inquiries, through the use of generative AI.
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At Credit Agricole, we have launched a new online insurance sales channel. By utilising AIS’s ready-made components, the portal implementation took less than 2 months.
FAQ
What do customers most often ask?
Companies face rising customer expectations for personalization, process automation, cost reduction, and the implementation of omnichannel strategies.