Meet Altkom AI Assist
Your new customer service virtual assistant
No more daily struggles with tons of e-mails. Let AI do the job! Altkom AI Assist will sort e-mails, verify data and communicate with your customers. 
Explore the capabilities of Altkom AI Assist
See how to eliminate most of the monotonous and repetitive tasks from your daily work with the help of artificial intelligence, while increasing the speed and enhancing the quality of customer service.
What can Altkom AI Assist do?
Altkom AI Assist can take care of your correspondence, ensuring swift and effective information sharing between all parties across the supply chain.
Altkom AI Assist can automate the registration and processing of claims filed by e-mail.
Altkom AI Assist can accelerate the refund process, taking over communication with customers, application review, and necessary data verification and validation.
Other industries
Altkom AI Assist is the perfect solution for any industry where employees face the time-intensive process of handling incoming and outgoing mail.
The secret of its success is that it is not an ordinary chatbot able to answer simple queries, but a real virtual assistant powered by generative AI.
Request a demo
Why is it worth it?
How does it work?
Our solution automates up to 80% of the most common queries, without engaging your employees in any of the following tasks:
What do you gain with Altkom AI Assist?
You decide what data our AI should collect and check, which system they should go to, and what should happen next.
AI automatically generates and sends out messages, independently communicating with the customer.
The solution is based on cloud services, which means it works seamlessly and reliably, without putting any unnecessary strain on your infrastructure.
Altkom AI Assist is easy to integrate with your core systems, your workflow engine and data analytics tools.
Technologies
AI/LLM
AWS Bedrock
AWS Sagemaker
Camunda
