Altkom Insurance Suite (AIS) is a fully digital, end‑to‑end modular insurance core system that enables insurers to build products and support related processes.

Altkom Insurance Suite (AIS) is a modular ecosystem that simplifies insurance business management. Built on 20+ years of experience, it supports the entire value chain – from product configuration and offer management to policy administration, claims handling, billing, and reporting.

AIS can operate as a complete core system or extend and modernize existing environments. With open APIs, modular architecture, insurers can add new modules without replacing the existing core. Modern technologies allow step‑by‑step system evolution without disrupting operations.
AIS supports nearly all insurance processes and stakeholders.

Intermediaries receive tools for fast quoting, issuing, and managing policies. Insurers gain comprehensive product and policy lifecycle management across all lines of business. Organizations can configure full processes or modify individual components without touching the core system.

AIS accelerates daily operations through automated quoting including premium calculations with dynamic tariffs, document generation, and integrations. Self‑service portals allow customers and partners to review policies, make changes, and register claims. Product Factory enables central product management. Claims teams benefit from automation, document analysis, and transparent workflows. AIS supports reporting, SLA tracking, GDPR and IFRS 17 compliance, and provides secure, scalable multi‑entity architecture.

AIS improves key business outcomes: lower operational and IT costs, faster processes, enhanced user experience, and scalability. It automates sales, claims, settlements, and communication — including AI‑driven tasks. Product changes can be released in days. Built‑in audit trails, governance, and regulatory compliance ensure full transparency. A centralized repository provides a single source of truth.

Product Factory enables fast, flexible product parametrization. Insurers can define attributes, dependencies, rules, and tariffs without involving IT teams. All changes automatically propagate across sales and servicing channels. The module keeps full version history and integrates easily with existing core systems, ensuring modern capabilities without vendor lock‑in.

AIS Claim Center manages the full claims lifecycle — from FNOL to payout. It automates repetitive tasks, ensures transparent workflows, organizes documentation, and supports adjusters with alerts and decision tools. Role‑based access and audit trails strengthen governance and support both simple and complex claims.

The AI Management Module accelerates document analysis by reading PDFs, images, and scans, extracting key information, and structuring data automatically. It reduces manual work, speeds up claim assessment, and minimizes the risk of missing critical information.

AI Management supports multiple areas: policy documents digestion and key elements extractions, underwriting assistance with risk identification and automated recommendations, claims support through OCR‑based classification and data extraction, communication automation and data preparation for reporting. This delivers faster, more accurate, and scalable operations.

Before AIS, the partner operated multiple legacy systems, had high costs, and long time‑to‑market. AIS unified product, policy, and claims processes. New products can now be launched in days. Claims automation increased by 35-40%. Open APIs and cloud‑ready architecture improved integrations, while full versioning ensured compliance and control.

Previously, the medical assessment process was fragmented and manual. AIS centralized and automated it, integrating with the sales portal and routing cases by risk level. It validates limits, checks document completeness, and applies business rules. Handling time dropped by 25%, and errors decreased by more than 30%.

At Altkom, we understand the insurance industry and we’ve built AIS to provide flexibility and competitive advantage. Thanks to our deep sector expertise AIS enables insurers to design, configure, and differentiate their products. If you need flexibility, innovative products, new distribution channels, or an improved customer experience AIS is the answer. It is cloud‑ready, supports any product type, and integrates seamlessly with your ecosystem.

If you want to experience an insurance system your own way explore AIS.

If you’re ready for automation, top‑tier partner service, enterprise‑grade security, and full regulatory compliance Altkom Insurance Suite is built for you.