Altkom Insurance Suite (AIS): Claim Centre
Are you looking for a flexible solution that could be quickly adapted to your customers’ needs and changing legal regulations? Discover a new modular system designed to provide comprehensive support to your claims adjustment process, and developed with special attention to the daily challenges faced by claims adjusters.The system supports claims processes for different business lines (life, persons, health, transport, property, agriculture).
The solution is easy to use for claims adjusters. They can easily create and modify individual elements of the system.
There is no need to invest in the entire solution. You can deploy only the elements that you really need.
AIS Claim Centre
Perfect solution for insurers who need an effortless and intuitive claims system that can be deployed quickly.
If:
- your current system cannot keep up with modern technologies, and you want to streamline your processes and tap into the potential of artificial intelligence,
- you are unable to adjust your processes to new legal requirements quickly enough,
- you are looking for ways to boost the efficiency of your claims processes and reduce operational costs,
…then tell us about your needs and we will tailor our system to match your requirements.


What makes the AIS Claim Centre special?
End-to-end support
AIS Claim Centre is an advanced system developed to provide end-to-end support for the claims adjustment process.
This end-to-end support – from the moment the claim is filed until the final billing – helps to ensure the continuity of information flow in your organization, allowing you to avoid problems that may arise when data is manually transferred between different systems.
Modularity
You can deploy the modules of the AIS Claim Centre in several stages, to spread investment costs over time.
The system is also highly flexible: each module can be easily modified to meet the specific requirements of your company, such as different business lines or the changing legal environment.
Scalability
Due to its modularity, the architecture of the AIS Claim Centre allows you to add, modify, or delete features without affecting the rest of the system.
This means that you can scale it up as your company grows without needing to restructure the entire system.
Automation
Automated claim intake and registration – the system automatically registers claims filed via different channels (email, online forms).
It also employs artificial intelligence (AI) and OCR to automatically read and process document content, and quickly estimate claim costs based on photos, documents, and historical data.
Integration
The system can be easily integrated with other tools, including external or internal systems used within your company.
Compatible systems include CRM, ERP, policy, finance and accounting systems or external databases like CEPiK.
Computing cloud
AIS Claim Centre modules can be launched in the cloud, ensuring flexible resource management and cost reduction.