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Altkom Insurance Suite (AIS): Claim Centre

Are you looking for a flexible solution that could be quickly adapted to your customers’ needs and changing legal regulations? Discover a new modular system designed to provide comprehensive support to your claims adjustment process, and developed with special attention to the daily challenges faced by claims adjusters.

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Versatility

The system supports claims processes for different business lines (life, persons, health, transport, property, agriculture).

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Simplicity

The solution is easy to use for claims adjusters. They can easily create and modify individual elements of the system.

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Freedom of choice

There is no need to invest in the entire solution. You can deploy only the elements that you really need.

AIS Claim Centre

Perfect solution for insurers who need an effortless and intuitive claims system that can be deployed quickly.

If:

  • your current system cannot keep up with modern technologies, and you want to streamline your processes and tap into the potential of artificial intelligence,
  • you are unable to adjust your processes to new legal requirements quickly enough,
  • you are looking for ways to boost the efficiency of your claims processes and reduce operational costs,

…then tell us about your needs and we will tailor our system to match your requirements.

Altkom Insurance Suite Claim Centre' user interface
Benefits

What makes the AIS Claim Centre special?

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End-to-end support

AIS Claim Centre is an advanced system developed to provide end-to-end support for the claims adjustment process.

This end-to-end support – from the moment the claim is filed until the final billing – helps to ensure the continuity of information flow in your organization, allowing you to avoid problems that may arise when data is manually transferred between different systems.

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Modularity

You can deploy the modules of the AIS Claim Centre in several stages, to spread investment costs over time.

The system is also highly flexible: each module can be easily modified to meet the specific requirements of your company, such as different business lines or the changing legal environment.

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Scalability

Due to its modularity, the architecture of the AIS Claim Centre allows you to add, modify, or delete features without affecting the rest of the system.

This means that you can scale it up as your company grows without needing to restructure the entire system.

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Automation

Automated claim intake and registration – the system automatically registers claims filed via different channels (email, online forms).

It also employs artificial intelligence (AI) and OCR to automatically read and process document content, and quickly estimate claim costs based on photos, documents, and historical data.

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Integration

The system can be easily integrated with other tools, including external or internal systems used within your company.

Compatible systems include CRM, ERP, policy, finance and accounting systems or external databases like CEPiK.

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Computing cloud

AIS Claim Centre modules can be launched in the cloud, ensuring flexible resource management and cost reduction.

CASE STUDY

See case studies

All Case Studies

Building a central insurance system

Mockup dashboardów wdrożenia dla Ubezpieczenia Pocztowe - case study

Key results

double the number of premium calculations and applications after 3 months

customer attribution increased by 250% in 3 years

a 30% increase in sales conversions

see more

B2B platform for health insurance

health insurance altkom software's case study. Porject for AXA. Mockup 5

Key results

cost optimisation

faster service

improvement of brand image

see more

Travel insurance sales platform with Altkom Insurance Suite and AI

Altkom Software's case study POC - mockup 5

Key results

easy process modeling

flexibility in handling claims

handling 80% of queries by AI

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Contact

Learn about our system in practice

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Book a system demo and a consultation with one of our experts.
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Tell us about your needs and expectations during a special session.
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Get an offer and decide whether the AIS Claim Centre is right for you.

Deployment

As per standards, the deployment of the AIS Claim Centre should take up to 3 months. See how fast we can launch the entire system or several selected modules in your organization.

Why is it worth it?

Control your claims processes

Before AIS Claim Centre:

A system that is monolithic and difficult to modify means that it consumes a lot of time and money to adapt it to new business requirements or regulations.

After deployment:

New products and improvements arising from recent legal changes can be implemented within days, without needing large IT teams to get involved.

Przed:

There is no integration between the claims system and other tools in use, which means that you need to access many different systems separately and search for the claims history you need.

After:

Your claims adjusters have access to full customer information, policies and claims histories in one place, which significantly improves processes and reduces the risk of error.

Before:

The system is expensive to maintain and requires specialist IT know-how. The costs of its modernization are higher than your company’s technology development budget.

After:

Thanks to a modular architecture, system modernization and upgrades are fast and low-cost.

Before:

Your system does not support claims filed via different channels; this lack of centralization means that important information is dispersed.

After:

Customers can easily file claims via any channel, and adjusters can enjoy full access to complete customer data.

Before:

The system does not rely on advanced automation, which means that many processes need to be handled manually.

After:

Stages of the claims adjustment process, such as data verification or document analysis, are now automated.