With the extended support provided by Altkom, techMAL Garage successfully delivered key milestones in both Retail and Corporate Mobile Banking revamps. Their involvement helped techMAL Garage execute complex development efforts efficiently, ensuring the projects progressed according to plan. Ultimately, the revamp initiatives were successfully launched, significantly enhancing Bank AlJazira’s digital banking capabilities.
Transforming Bank AlJazira’s Mobile Banking into a Seamless Digital Experience
OUTCOMES
Results of partnership
Exemplary UX/UI
Bank AlJazira now offers one of the most intuitive and responsive mobile applications across Android, iOS, and Web in the GCC region.
On-time delivery
All key project milestones were delivered on time, supporting a smooth and coordinated launch of the new application.
50% faster
Thanks to back-end process optimisation and integration improvements, the application operates 50% faster compared to the previous version.
PROJECT
Genesis and business expectations
The project was led within Bank AlJazira’s digital innovation unit, known as techMAL Garage, which is responsible for driving forward the bank’s key transformation initiatives.
Bank AlJazira recognised the need to upgrade its mobile banking platform to better align with customer expectations and fast-evolving digital banking trends. The existing application required improvements in both technology and user experience to meet strategic goals.
The new application was a central component in reinforcing the Bank’s image as a forward-thinking financial institution, attracting new users and increasing the loyalty of current customers. It was designed to offer a seamless. modern, and efficient mobile banking experience.
PROJECT TIME
12 months
INDUSTRY
Banking
COUNTRY
Saudi Arabia
SERVICES AND SOLUTIONS
TECHNOLOGIES
React
Java
Spring Boot
.NET
Oracle
SQL
Who have we helped?
Bank AlJazira is one of the leading banks in Saudi Arabia, offering variety of innovative financial services to individuals, businesses and institutions to improve their financial wellbeing.
Business challenges
Prior to the partnership, Bank AlJazira faced several limitations in its mobile application that impacted its digital banking goals:
- Image and user perception: The application lacked a modern design and intuitive interface, which made it harder to attract new users and stand out as a digital leader in the market.
- Operational performance: The architecture required full-system testing with every update, slowing down release cycles and increasing operational costs.
- Customer acquisition: The limited digital functionality made it difficult to support the bank’s efforts to grow its user base and promote broader adoption of digital channels.
ACTIONS
Project execution process
Workshops with Bank AlJazira to understand business needs and digital goals.
Scope and delivery model
Altkom Software provided experienced professionals who supported Bank AlJazira throughout the full lifecycle of application delivery – including business analysis, user experience design, mobile and backend development, integration, and quality assurance.
A modern, user-centric interface was crafted to improve intuitiveness and consistency, with React Native and React Native Web enabling a fast-track deployment across platforms. This ensured greater delivery efficiency and reduced time-to-market.
Significant architectural improvements streamlined development and testing efforts while enhancing application responsiveness and scalability. Backend optimisation and database query enhancements led to noticeable performance gains.
Altkom’s team integrated seamlessly with the bank’s techMAL Garage unit, working in alignment with internal methodologies and project standards.